16th November 2020
Leading North Queensland home care provider Everglow Community Care has expanded its operation for the second time this year, opening a new head office in Mundingburra.
CEO Wayne Crase said the expansion was fast tracked by the not-for-profit association after a period of unexpected growth related to new client needs during the COVID-19 pandemic.
“Everglow Community Care has expanded its operation significantly since March 2020, with the elderly in our community facing increased isolation risks, it has been extremely important that we can provide an in-home wellness outreach program when and as our clients require,” Mr. Crase said.
“The introduction of COVID Safe regulations forced us to move up our existing timeline and bring forward initiatives and programs that we were initially going to do at a later stage. Due to the social distancing measures that are currently in place, we’ve had to send our social workers and wellness team directly to the homes of our clients, whereas before they would have come to us and utilised our social support services in the company of their friends and networks.
“These changes have unfortunately meant a further reduction of face-to-face interaction and community connection for our clients which has been of great cause for concern and something we’ve been working towards rectifying.
“The new head office now has our corporate staff from the senior management, executive and finance team co-located, which allows us to open up our previous offices at The Lakes entirely to client service offerings that are dedicated to socialisation and interaction, while also ensuring we are meeting COVID Safe social distancing requirements.”
Everglow Community Care now has four North Queensland locations, after expanding its Hinchinbrook service offering earlier this year, with the move to its new Lannercost Street premises.
“Excitingly, the expansion of Everglow Community Care will continue in 2021. We’re working towards opening the second part of the Ingham office which will provide a day respite centre, aimed to give carers, family members and friends some rest and recuperation,” Mr. Crase said.
“Everglow Community Care has been advancing the health, social and public welfare for older generations in North Queensland for over 30 years. To be able to expand on that and help even more people is what gets us out of bed in the morning.”